Shipping & Returns
Shipping:
At this time we only offer shipping within the USA.
- Shipping is free with every purchase.
- Order processing and shipping take place Monday through Friday. Orders placed on or after Friday will not begin shipping until the following Monday.
- Processing your order takes 1-3 business days, provided your address has been verified and all items are in stock. You will be notified as soon as your order is shipped.
- Standard shipping times are 1 - 5 business days.
Return / Cancellation Policy:
- We want you to be completely satisfied with your purchase. If you are not, let us know within 14 days of your purchase and we will send you return / exchange information. It's very rare for orders to be damaged in transit, but if there is any damage to your product along the way please contact us with pictures of the damage to the product and packaging within 14 days of receipt and we will be happy to provide a replacement at no extra cost to you.
- If your order arrived in good condition but you would like to return or exchange them please contact us within 14 days of receiving the item. Items must be returned in unworn, undamaged condition, within 30 days of delivery, and the buyer is responsible for return shipping costs.
Contact us at hello@youtopo.com and let us know how we can help you.